OUR POLICIES
On this page you will find our different policies.
Welcome to the Flur website. Please find the terms and conditions set out below. We ask that you abide by the terms and conditions and any other terms and conditions that may appear on the site and will be updated here. Your use of this site constitutes your agreement with the conditions laid out and that you are of legal age within your country to do so.
Delivery Terms: We offer free delivery via NZ courier post on purchases over $65.00 nzd. Delivery times can vary. We don't currently deliver outside of New Zealand but we will be hopefully revisiting this in the near future.
Commercial Terms: When buying an item you agree that you are responsible for reading the full item listing before making a commitment to buy it. You enter into a legally binding agreement to purchase an item when you complete the purchase at the checkout. We reserve the right to change the product prices at any time and to correct pricing errors as they may inadvertently occur.
When we receive a valid claim about one of our products if it is unusable or not in the expected condition, we will endeavor to replace the item or refund the price paid for the item in full.
All intellectual property found on this website, including logos, pictures, text, graphics and information is the exclusive property of Flur and you agree not to sell, license, rent, modify, distribute, copy, reproduce, adapt or edit it. We reserve the right to remove or suspend your use of this site if any of the terms are abused. You agree to indemnify and hold Flur's owner harmless from any loss, liability, demands, claims or expenses, including lawyers fees from any third party due to or arising out of your connection to using the website or using any products or services from the website. Flur's liability is limited in respect to any products that are damaged via delivery or due to workmanship error other than to replace the faulty product or refund the price paid for it. We reserve the right to change or modify these terms at our sole discretion. Your can view these changes by visiting this website. If you do not agree to these terms or future terms, do not visit, access or use this website. If you have subscribed to the email marketing, you agree to have the occasional email sent to you. We will never pass on or use your email for anything other than to inform you of special offers or other information pertinent to the Flur company or your order or purchase.
In Short - Returns Policy
If the product is faulty or beneath expectations, please let us know and return within 14 days. We will endeavour to provide you with either a replacement or a full refund (paid within 14 days) on the price paid.
In Short - Privacy Policy
We collect personal information from you, including information about your:
name
contact information
location
billing or purchase information
We collect your personal information in order to:
complete actions directly related to our business.
We keep your information safe by keeping all information stored securely and only relevant staff have access to it to complete actions fulfilling your orders or to communicate with you.
You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us at hello@flur.co.nz, or on 0223181771.